Terms & Conditions

The following information pertains to the use of the CreditUgly

website(s), properties, software and other associated entities.

PRIVACY POLICY
The following explains how CreditUgly will use any personal data collected during a visit to our website and/or during the purchase process. We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone, any entity, or otherwise. We may from time to time at our discretion provide data to 3rd parties for the purpose of analyzing visitor traffic patterns, website usage and the like. The data collected may be sold or used in an effort to provide a better customer experience.

SECURITY POLICY
Your personal information is kept secure during the transmission of payment. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. The only information that is retained in our systems regarding your payment, is the authorization number provided by our payment processor and the last 4 digits of your credit/debit card for reference purposes.

REFUND POLICY
We provide a thirty (30) day Money Back Guarantee on our DIY Credit Repair & Financial Software product only. If you for any reason you wish to return the product, please call customer service at 954-410-0604, to obtain a refund. NOTE: Additional products or services offered on the CreditUgly website(s) are subject to the policies of the product or service provider. Please be sure to read their policies before making a purchase. CreditUgly is not responsible for any complications or disputes arising from purchases outside of our website(s).

SHIPPING POLICY 
Please be assured that your items will ship out within 3-8 days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require faster delivery service, please consider the downloadable software. Downloadable product orders are available for download within minutes of credit card authorization. Purchaser is provided an email containing the download link. If you do not receive the download link, please click here.

SHIPPING AND HANDLING COSTS
We charge a flat rate fee of $8.95 shipping and handling for the CD Version.

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